Behavioral Interview Questions to Find the Right Fit
We hope you found the first series of behavioral interview questions helpful. When conducting any interview using any type of technique, it is vital to remember a few simple rules.
- Make eye contact.
- Listen carefully.
- Follow-up with every answer.
- Allow time for the candidate to ask you questions after the interview.
- Make them feel comfortable and relaxed.
- Thank them for their time and provide your contact information and ask if they have any additional questions for you.
- First impression is just as important with your prospective employees as it is with your residents.
We have interviewed and screened thousands of prospective employees over the last thirty eight years. In today’s job market, you only have one chance to stand apart from your competition and being well prepared for the interview will make you look more professional and organized. We suggest taking all of these questions and tailor to the job position. Even though we are providing specific examples, you can reach out to us for more options.
This series contains more behavioral interview questions to help you screen for various other skills, attributes, attitudes and competencies.
How have you motivated yourself to complete an assignment or task that you did not want to do?
Why does this position interest you? What attracts you to our organization? What can you tell us about our organization?
What’s important to you in a job?
How do you motivate people? Give a specific example of something you did that helped build enthusiasm in others.
What are ways you’ve used to recognize staff?
Tell me about a time when you took charge of a group and led the group to achieve a desired goal.
Give an example of when your persistence had the biggest payoff.
Give us an example of an important goal you had to set and tell us about your progress in reaching that goal.
Summarize a situation where you successfully persuaded others to do something or to see your point of view.
Give us an example of a time when you used facts and reason to persuade another person to take action.
Tell us about a time when you planned and pulled off a complex assignment.
Describe a major problem you have faced and how you dealt with it. Describe a situation in which you effectively developed a solution to a problem by combining different perspectives or approaches.
Think about a complex project or assignment that you have been assigned. What approach did you take to complete it?
Describe when you or a group that you were a part of was in danger of missing a deadline. What did you do?
What do you think are the major on-going concerns in this job? How would you solve them?
What do you do when your priorities don’t match with those around you?
Give us a specific example of a time when you used good judgment and logic in solving a problem.
Describe a time when you anticipated potential problems and developed preventive measures.
Give an example of a time when you had to achieve consensus in a group disagreement. What was your approach? What was the outcome?
Did you ever have to source out “experts” in your organization in order to learn something? How did you do it? What were the results?
How do you approach the challenge of unfamiliar tasks? Give us an example.
Tell us about a situation when you had to learn something new in a short time. How did you proceed?
Seek Constant Improvement
Give me 2 or 3 specific examples from your work experience when you made something better or improved a service/product. What did you do?
Describe a time when you wanted to improve a system. What steps did you take?
Have you ever recognized a problem before your boss or co-workers did? What did you do?
Tell me about a time when you presented a new idea to your supervisor.
How many people have you supervised? If we talked to people you supervised, what are 3 things they would say about you?
What’s the toughest part of supervising?
Tell us about a situation in which a staff member was not performing to your expectations and how you handled it.
Can you tell us about an occasion where you needed to work with a group to get a job done?
Tell us about a time when you worked with a person who did things very differently from you. How did you get the job done?
How do you create a team among those who work for you? What has worked? What hasn’t?
What did you do in your last job to contribute toward a teamwork environment? Be specific.
Described you most recent group effort.
Have you ever led a taskforce or team with representatives from many diverse units or departments in the organization? Describe.
Give us an example of how you prioritize multiple demands.
If we gave you a deadline assignment while you were busy finishing another urgent problem, how would you handle the conflict?
Tell us how you went about organizing your duties in your last job.
How do you determine what is most important at work?
How frequently do issues arise in your job that forces you to alter your daily routine? Describe a situation.
Tell me about your work ethic and back it up with specific examples.
Describe a time that you worked the hardest. What was the project or task? Specifically, what was your role?
Give me an example of how you prioritize multiple demands.
Tell me about the last time you were unable to report to work—how did you work get done that day?
How would you describe yourself with three adjectives?
What has been your biggest professional failure and what did you gain from this failure? Give us an example of a time when something you tried to accomplish and failed.
Tell us about a work situation that irritated you.
Tell us about a place you worked that made you proud and why.
What do you think sets you apart from other candidates?
What have you accomplished in the way of self-development in the past year?
Was there a question you wish we had asked, and didn’t?
Questions for Community Managers
Have you contributed in writing or implementing a budget? If so, what are the main components to reach the budgeted NOI? Have you completed a monthly variance report? If so, how do you go about answering what a loss to lease is comprised of? Are you compensated with an NOI bonus? If so, tell me how you have performed thus far?
Have you ever had to write one of your employees up? How did you communicate that with them? What was the result? Have you ever had to fire an employee? Tell me the procedures you took. What was the circumstances leading up to the termination?
Give me three examples of a successful marketing plan that you created and implemented?
What is your main focus when managing your team?
Have you worked with a rent optimizing system before? If so, tell me what you liked or disliked about it?
What is your greatest accomplishment as a Community Manager and why?
Shonna Schneider-Marquis CAS
National Director of Marketing and Public Relations
Some questions provided by National Apartment Association
Sharon Armstrong and Associates