Concierge – HOUSTON, TX

The Liberty Group – Commercial Staffing

Position: Concierge
Location: HOUSTON, TX
Post Date: 02/20/2020
Shift: 40.00 Hours
Base Rate: $30,000.00 – $45,000.00

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Description:

Currently looking to hire experienced Concierge in the Central Houston Area immediately!
Responsibilities for Concierge
• Answer phone an email inquiries from potential guests in a timely and respectful manner
• Greet guests and visitors warmly and make them feel welcome and attended
• Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions
• Receive and redirect mail, phone calls, packages, etc
• Ensure that guest spaces and lobby are clean and tidy at all times
• Act as a liaison between guests and any department necessary including the kitchen, housekeeping, etc
• Anticipate guests needs in order to accommodate them and provide an exceptional guest experience
• Maintain inventory of supplies and order new stock as needed
Qualifications for Concierge
• 1+ years of previous customer service experience
• Positive phone demeanor and superior written and verbal communication skills are essential
• Must have a service oriented mindset and be capable of making every guest feel valued
• Knowledge of basic office equipment, including printers, scanners, copiers, etc
• Exemplify strong organizational skills and attention to detail
• Competent working with Microsoft Office suite, including Word, Outlook and Excel
• Possess a positive attitude and be willing to work as part of a team
• Ability to speak a second language is an asset
• Willing to work irregular shifts and weekends


The Liberty Group provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.