Three Ways to Increase Resident Retention at Your Multifamily Property

Does it feel like you’re always recruiting more tenants for your property? In many ways, it’s much easier to keep existing tenants rather than spend money and time finding new ones. There are steps you can take to make resident satisfaction a priority, especially if you’ve noticed a drop in retention in recent months. Here […]

Looking for a Job? The Liberty Group Can Help!

Have you been spinning your wheels trying to find a new job? There’s no denying the job search process can be very mentally and emotionally draining. Fortunately, there are steps you can take to improve your search outcomes and find better employment opportunities. One of the best ways to enhance your search is to work […]

Customer Service Skills for Your Property Management Team

customer service

At the heart of most thriving property management companies is a management team that’s committed to providing superior customer service. Strong attention to customer service is often instrumental to running a company that fully serves the needs of its tenants while positively engaging staff in day-to-day operations. Here are three of the most important customer […]

Risk Management: How to Stay Prepared as a Property Management Company

risk management

Is your property management company prepared for the unexpected? While risk is always present, there are steps you can take to mitigate risk and ensure your property is being managed properly. Property managers who are educated about risk management practices tend to be best at keeping their properties functioning at a high level. As a […]

What Certifications Can Help Your Property Management Team Stay Competitive?

Do you employ a large team of property managers at your company? As the property management field becomes increasingly complex, helping your management team develop the necessary skills and knowledge is essential for their ability to thrive in the industry. By promoting specialized certifications, you can equip your property managers with the skills and confidence […]

How to Bring Your “A” Game to Work Every Day

As the first quarter of the year comes to a close, have you made progress with your professional goals? If you’re struggling to bring your best self to the workplace every day, it’s time to up your game! Sometimes the simplest adjustments can have the most meaningful impact on your performance and mindset. Here are […]