The Liberty Group – Washington DC Apartment Staffing
|Base Rate:||$17.00 – $17.00 Per Hour Based on Experience|
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The Liberty Group is hiring immediately for a Property Manager to start ASAP.
SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS:
The following attributes are desirable for job success: experience in managing multifamily properties, certification as a resident manager (ARM, CAM, etc.), ability to supervise staff, financially savvy and ability to manage to a budget, ability to communicate effectively, safety conscious, yourself, preference for detail work, ability to work well under pressure, multi-task, self-motivation and self-direction, ability to work with/without direct supervision and the ability to develop a team and be a team leader. Must have the ability to partner well with direct supervisor and management company support staff (HR/Accounting/IT)
SUMMARY OF FUNCTIONS:
Supervisory position with authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing and resident relations of the property, while maintaining the owner’s investment. Utilize management skills to train, motivate & empower our associates to reach their goals and those of our property.
MAJOR DUTIES AND RESPONSIBILITIES:
Duties include, but are not limited to:
1) Schedule, supervise and direct the daily activities of all on-site staff.
a. Prioritize, assign and monitor daily activities, service requests, and make-ready priorities,renovation and construction projects.
b. Conduct training, coaching and disciplinary action, as needed, per standards of the management company.
c. Complete performance appraisals as scheduled.
d. Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff members.
e. Supervise management of inventory system in conjunction with maintenance supplies and personnel.
2) Responsibility of fiscal budgetary compliance to approved operation budgets.
a. Complete budget preparation, and annual property inspection for same.
b. Review interim financial statements weekly, manage purchases throughout the month to budget.
c. Achieve budget goals regarding occupancy, expenses, and net operating income.
d. Review monthly financial statements and report on any variance from budget.
e. Negotiate for supplies and services with vendors and contractors to achieve best possible prices.
f. Advise supervisor of any potential expense overages before they occur.
g. Ensure all invoices are processed and/or posted on a routine basis per company standards.
h. Control petty cash fund and/or purchase card usage.
j. Be knowledgeable and adhere to all pricing, purchasing and variance guidelines set forth in the management agreement for the property.
i. Participate in owner operations/financial review conference calls and owner site visits as needed.
3) Compliance with management company personnel and operations policy and procedures and
compliance to company standards.
a. Stay abreast of current policies and guidelines, maintain policy manual as changes are effected, review and monitor policies with employees to insure compliance.
b. Inspect property daily to ensure a quality presentation of the community.
c. Maintain resident relations, deal with complaints and problems relating to service and lease provisions.
d. Ensure timely submission of all reports per standard.
e. Process and select new residents in accordance with the management company’s Statement of Rental Policy.
f. Maintain records and resident files in an orderly and up-to-date manner as specified by the management company.
g. Collect rent, maintain account records, and make daily bank deposits per standard.
h. Prepare timely legal action for eviction when necessary.
i. Report any property emergencies to immediate supervisor (example, fire, hurricane) Be prepared to manage the emergency according to company procedure. Report timely and accurately to the property insurance provider.
4) Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other respective issues.
a. Prepare advertising and marketing plan for the community.
b. Show and lease apartments, handle telephone inquiries.
c. Conduct periodic market surveys.
d. Collaborate with Regional Manager to assess changes in rental market through analysis of customer traffic and rental records.
5) Plan, promote and implement effective Resident Retention program.
a. Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests (20% per week) and continual promotion of resident services.
b. Organize and direct the Lease Renewal program by contacting resident at least 30 days in advance to schedule appointment for home visit, review of options and signature on renewal leases.
c. Perform effective annual apartment inspections of each unit, including Home Visits with each renewal lease.
Property Manager ORGANIZATIONAL RELATIONSHIPS:
Property Manager generally reports directly to the Regional Manager. Trains and supervises on-site personnel. Works with other site managers, other management company employees, outside vendors and service providers.
Property Manager OTHER REQUIREMENTS:
Property Manager must be on call “24 hours” for resident emergencies or other property related urgent matters. This is not a 40 hour per week job.
Property Manager Experience: Presently or previously employed with a property management company as a Property Manager receiving satisfactory performance evaluations. 1 year or more experience.
Must have a reliable vehicle to perform various management tasks and errands, including daily bank deposits. Must have proof of liability insurance for same.
Valid Driver’s License.
The Liberty Group has been doing recruiting and placements in the multifamily industry since 1977 and experience matters when helping you find the perfect fit for your new opportunity! We offer lots of great benefits such as: Employee of the Month program, 1000-Hour club where Holiday, Vacation pay, Medical, Life, Dental, Vision, Prescription Plans and 401k are options you can choose, Amazing Referral Program where you have the potential to earn $100 for each great candidate like yourself that you send our way, FREE training for leasing and assistant manager candidates with our monthly Leasing 101 and Leasing 102 courses and monthly EPA/410a Certification Testing to get your EPA Universal, Type I, II or III and/or 410a Certification for ONLY $35 for EPA and $30 for 410a. We work with thousands of the very BEST management firms nationwide! Don’t let your resume sit in an abyss of others if you apply to these companies on your own, let us help you get in front of the companies YOU want to work for! Apply to be a part of The Liberty Group family today. Find out what other candidates just like you say about The Liberty Group…
“I really like the property and enjoy working with the staff here. They have a wonderful team. They work together, they are very nice and kind. They have no problem training or assisting me if I need any help. They are all around a great staff. I look forward to the opportunity to work for the company if possible.” –Sabrina, Leasing Consultant
“I am enjoying the assignment tremendously. My interactions and knowledge of the company is impressive. My manager and co-workers have been incredible. Can’t say enough good things! I did apply for 2 different property positions but waiting to hear final decision. I’ve been hoping to find a company with the integrity and commitment to do the right thing for over a year. So glad you opened the door and Liberty has been exceptional too!” – Karolyn, Assistant Manager
“I love it. Thank you so much for the opportunity. The new assistant manager is awesome and so is the Regional.I am blessed! All thanks to you guys at The Liberty Group. I have a good feeling about this place. Thanks so much!” – Lara, Property Manager
The Liberty Group provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
“The Liberty Group provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The Liberty Group is a full-service recruiting and personnel placement firm dedicated to helping individuals build rewarding careers in the Apartment Industry.”