How to Handle Complaints in Real Estate

If you work in the property management field, you likely know firsthand that dealing with tenant complaints can be a major part of the job. The way in which your team handles complaints on a regular basis can often affect the “tenant experience” in a multitude of ways – with the potential of having detrimental […]

Maximizing Tenant Satisfaction in 2024

Property management companies are always working to attract new tenants, but many fail to focus on retaining their current ones. In many cases, focusing on tenant retention can have a major impact on the long-term trajectory of your company’s business success. If one of your goals is to improve retention at your property this year, […]

The Road to Senior Executive Roles: How to Advance Your Career in Property Management

Is one of your ultimate goals to become a senior executive in the property management industry? With many opportunities to advance in property management, there’s no reason you can’t land a role on a leadership team! However, the decisions you make throughout the early stages of your career can often impact future outcomes. Here are […]

How Can You Find (and Keep) Great Property Management Talent in 2024?

Has your business suffered in recent months due to a lack of talent? Making it a priority to find – and retain – top talent can have a major on your bottom line. There are several ways to amplify your hiring process and increase employee engagement to achieve your organizational goals. As 2024 is now […]

A Day in the Life of an Assistant Property Manager

Exploring jobs in the property management field? If you have a combination of management, customer service, and administrative skills, you may want to consider pursuing a career as an assistant property manager. As more individuals and families are choosing to reside in multifamily living spaces, property management companies are increasingly expanding their teams to accommodate […]

Location, Location, Location: Recruitment Strategy Tips for the Multifamily Industry

Do you need to grow your property’s onsite workforce? When it comes to the property management field, most employers need to focus recruitment efforts on localized candidate searches to fill roles at their sites. From leasing agents to maintenance technicians, it’s essential to employ workers in relative proximity to your property. Here are three ways […]