Is your staff managing a variety of vendors and suppliers for your business? In many ways, strong relationships are the foundation for success when it comes to working productively with outsourced services. By forging connections with suppliers and vendors, you can maximize the benefits from these companies to the fullest.
Here are some of the ways in which you can enhance collaboration between staff and external third parties:
Focus on communication.
If communication is lacking between your staff and vendor contacts, the quality in service and satisfaction is bound to be affected. It’s essential that you’re able to fluidly communicate with your vendors about any questions or concerns, and that vendor contacts respond in a timely and helpful manner. Keeping in touch with your vendors and making yourself available for any trainings or tutorials will ensure you understand how their service works and your staff’s role in utilizing the service to its fullest potential.
Discuss your business goals.
It’s safe to say that most vendors work alongside your team to meet core business goals in a variety of ways. This is why it’s so important to proactively discuss your goals with vendors, so services are delivered in a way that’s most beneficial to your property’s needs. By discussing your short-term and long-term business goals with your vendor contact, they’ll be able to formulate a plan that specifically meets your needs and objectives.
Reassess services every year.
Each year it’s important to reassess the value of a vendor or supplier service to your business in terms of improving efficiencies, creating a better work environment, and reducing costs. Evaluating services can be done in a variety of ways, such as asking for employee feedback; reviewing sales and performance metrics; and disseminating tenant surveys. Depending on the service, it’s important to look closely at ways in which it helped your business, such as increasing your bottom line, reducing labor costs, or elevating workplace culture.
With these practices, your team will be more equipped to maximize vendor and supplier services so your business can function at the highest level possible.
Growing your team? Contact The Liberty Group and see firsthand how our staffing services can transform your business for the better!
